FAQ

How do I receive free shipping on my order?

When your order reaches $50, it will qualify for free standard U.S. shipping. Due to the high cost of shipping and tariffs at this time, we can only offer free shipping on U.S. domestic orders. 

Gift cards will not count towards the required $50 total needed to qualify for free shipping.

How do I receive the 20% off discount code?

When you subscribe to our newsletter, you will receive our discount code to apply onto your order. You can only use the discount code one time.

Can I use the discount code for digital products?

Yes, digital products qualify for the one-time discount code.

Can I use the discount code for gift cards?

No, gift cards do not qualify for the one-time discount code.

My order is for $50 but I am not seeing the free shipping, why not?

If you have a shop discount that is applied to your order that reduces the price below $50, you will not receive free shipping. Good news, you can apply your discount and receive free shipping, you just need to have you total price (after discount) at $50.

*We are currently experiencing that orders placed through the "Shop" app are not awarding the free shipping offer. If you wish to obtain free shipping, please simply place your order directly through the KSS website and not through the Shop app. Thank you for your patience as we work to correct this issue!